User forum glitch?

Hello,
I received a response (from Anne-Sophie Dubarry) to my latest post by email via the forum, but it is not listed in the forum (nor can I answer it). Some issue with the forum software?
Alain

Hi @alain,

Yes there was a glitch due to some updates in our severs.
Apologies for the inconvenience.

Best,
Raymundo

Thanks!
Alain