Polhemus Patriot connection problem

Hello,
Unfortunately I have a problem with the connection of Patriot and I am not able to solve it.
When I click on Digitize in Brainstorm I get this error


** Error: Line 290: Undefined function or variable ‘fontSize’.
**
** Call stack:
** >panel_digitize.m>CreatePanel at 290
** >panel_digitize.m at 30
** >gui_show.m at 71
** >panel_digitize.m>Start at 132
** >panel_digitize.m at 30
** >bst_call.m at 28
** >gui_brainstorm.m>@(h,ev)bst_call(@panel_digitize,‘Start’) at 133


This is what I get when I look for the serial port object

Serial Port Object : Serial-COM12

Communication Settings
Port: COM12
BaudRate: 115200
Terminator: ‘CR’

Communication State
Status: open
RecordStatus: off

Read/Write State
TransferStatus: idle
BytesAvailable: 0
ValuesReceived: 0
ValuesSent: 8

Thanks in advance for any help.

All the best,
Eva

Dear Eva,
We have recently acquired a Patriot and are having significant problems with getting reliable electrode coordinates and headshape in particular At some stage while swapping PCs around looking for one with serial port we has a similar error message as yours from a computer which ended up having a graphics card driver issues (openGL).

Once that was solved by changing PC we are now having totally unreliable values while getting consistent valies form the proprietary Polhemus software. Will post about this with exaples separately.
Bw
Stefano Seri

Dear Eva,
I’ve just fixed the bug you reported.
Please update Brainstorm and try again (menu Update > Update Brainstorm).
Francois

Hello,

I have the same problem.
But the correct version of brainstorm need matlab runtime r2017b who is for 64 bits computer.
Do yoiu have a corrected version of brainstorm who is compatible with a 32 bits matlab?

Thanks

If you have a Matlab license and have Matlab installed, you can use the script version of Brainstorm with any version of Matlab between 2007a and 2017b. See section “With Matlab” in the installation instructions.

If you don’t have Matlab, you can use the compiled version with Matlab runtime 2015b (not 2017b), which is available both for 32bits and 64bits operating systems. Section “Without Matlab” in the installation instructions.

http://neuroimage.usc.edu/brainstorm/Installation

Hello,

thanks for your response.
With the runtime matlab, i receive this error

As suggested in this error message: something went wrong with the installation of the MCR on your computer.
Try uninstalling and reinstalling it. There might be issues with system users as well: make sure you install the MCR and Brainstorm with the same user.

You could also try to locate the mclmcrrt9_0.dll file on your computer, and copy it in other places (next to the java.exe, or to brainstorm3.bat…). If you keep on getting the same error, you should contact the Mathworks to ask why this is not working on your computer.

You could also try with one of the other distributions (compiled version 2017b or 2017a for instance) - follow the installation instructions from the Brainstorm website. Note that these versions are older than the current one.
http://neuroimage.usc.edu/brainstorm/InstallationR2017a

Please let me know how it goes